Case studies
Protecting water service during extreme weather: a digital resilience solution for Puerto Rico
After a steady stream of hurricanes cut off water service to millions of residents, the Puerto Rico Aqueduct and Sewer Authority (PRASA) needed to quickly improve water resilience before the next hurricane season.
See how they partnered with Jacobs to create a Digital Resiliency and Response System (DRRS) that:
- Helped maintain continuous water service for more Puerto Rican households during Hurricane Ernesto
- Delivers real-time alerts and predictive analytics to guide water operations before, during, and after weather events
- Ingests and interprets data points from thousands of existing water assets like pumps and reservoirs
- Improves day-to-day water operations across the island
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“We face recurrent risks from natural disasters, as well as potential cyberattacks. The DRRS system…empowers us to operate with unwavering resilience, responsiveness and commitment based on our philosophy of customer service, even in the most challenging circumstances.”